Specialist Outsourced Business Support
You provide the requirements and processes, we provide the resources and take care of the admin.
The specialist work that slows your team down
Payroll queries, phone orders, safety check-ins and outbound campaigns all need trained people and reliable process, but rarely justify a full in-house team.
TMC runs them for you on your rules, with every task logged and visible, so you keep the oversight and lose the admin.
Four specialist services, one accountable partner
Hand off HR administration while keeping full executive oversight of decisions.
- Payroll processing support
- Recruitment screening
- OH&S compliance administration
- EAP and employee wellbeing support
Capture orders across phone, web, email and chat, with payments taken securely.
- Orders across phone, web, email and chat
- Secure payment gateway
- Orders passed straight to your team
- 24/7 coverage
Proactive check-ins for remote and confined-space staff, with immediate escalation when one is missed.
- Scheduled check-ins for remote personnel
- Missed check-in alerts and follow-up
- Journey tracking
- Immediate emergency escalation
Hand-picked local calling teams for lead qualification, nurturing and appointment setting.
- Hand-picked AU/NZ calling teams
- Structured lead nurturing and qualification
- Real-time campaign reporting
- Appointment setting for your sales team
How specialist support works with TMC
Each service is built on your process, staffed by trained people, and reported transparently.
Pricing, scoped to the service
Tell us which function is slowing your team down, and we will show you how we would run it.
- Process review
- Recommended service model
- Clear pricing to follow