CALL 1300 728 2681300 728 268 (AUS) | CALL 0800 230 0000800 230 000 (NZ)

Smart Conversational Voice AI Backed by Real Human Teams

Handle high call volumes instantly with natural, branded AI voice answering that knows exactly when to warm-transfer to our local team.

From $35/month. Warm handover to our in-house team. 7-day free trial.

↘ Call the Voice AI demo lineCall 1300 728 2681300 728 268 (Aus) | 0800 230 0000800 230 000 (NZ)

1000s

of businesses across Australia and New Zealand

50+

years in business

24/7

call management, we never close

AI without the black box

Calls answered instantly, with the right escalation when needed

Standalone voice bots frustrate callers the moment a question goes off script. That is where most AI answering fails.

TMC Voice AI handles the routine volume naturally, and the moment a call exceeds its parameters, it warm-transfers to a trained local TMC operator, with the context already captured.

✓Inbound and outbound call handling, 24/7

✓Branded voice agent: Jess, Ted or your own character

✓Multi-language support

✓Custom call flows, FAQs and triage rules

$35

from, per month

24/7

local teams

The safety net

Zero-friction warm handover to live human agents

01 | Instant AI answer

The AI agent picks up immediately and introduces itself in your business voice, 24/7.

Want to hear it for yourself?

Call the demo line.

↘ Book a live demo ↘ Contact us now

02 | Routine handled

Trained questions answered, appointments booked, messages taken and urgent calls transferred.

Want to hear it for yourself?

Call the demo line.

↘ Book a live demo ↘ Contact us now

03 | Warm transfer

Complex queries pass to our in-house team in Australia and New Zealand.

Want to hear it for yourself?

Call the demo line.

↘ Book a live demo ↘ Contact us now

Hear it for yourself

Call a demo line for your industry

No forms, no sales pitch. Pick your industry and call Jess in Australia or Ted in New Zealand, right now.

Hospitality & function centres↘ Jess (AU) · 03 4148 951503 4148 9515↘ Ted (NZ) · 04 886 200704 886 2007

Franchise & trade services↘ Jess (AU) · 03 4054 311503 4054 3115↘ Ted (NZ) · 04 886 017804 886 0178

Medical & healthcare↘ Jess (AU) · 03 6163 155803 6163 1558↘ Ted (NZ) · 04 887 355304 887 3553

Professional & financial↘ Jess (AU) · 03 4236 131803 4236 1318↘ Ted (NZ) · 04 886 197104 886 1971

Marketing & lead gen↘ Jess (AU) · 03 4160 682203 4160 6822↘ Ted (NZ) · 04 885 038404 885 0384

MSPs, technology & IT↘ Jess (AU) · 03 4051 382603 4051 3826↘ Ted (NZ) · 04 887 867004 887 8670

Automotive & customer care↘ Jess (AU) · 03 4151 101203 4151 1012↘ Ted (NZ) · 04 885 034204 885 0342

Health & wellness↘ Jess (AU) · 03 6173 541103 6173 5411↘ Ted (NZ) · 04 885 034604 885 0346

By calling Jess or Ted, you consent to The Message Centre contacting you afterwards to discuss how our services can help your business. Your information is handled in accordance with our privacy policy.

How it works

What Voice AI does

The customer experience is closer to a well-briefed receptionist than a phone tree.

We design the call flows and the handover rules with you.

Voice AI answers and resolves routine calls instantly.

Our local team picks up the rest, with full context.

Pricing displayed in $AUD and $NZD

Voice AI pricing from $35/month

Starting from

$35

per month · Basic plan · 20 calls included · $25 setup

Custom greeting

Caller name, number and brief message captured

Email notification with transcript summary

Starter $49 · SME $199 · Enterprise $499

Starter adds conversational AI, call transfer and handover to our call centre. SME adds calendar and bookings integration.

↘ Get my quote

7-day free trial available

Book a live Voice AI demo

Call a working agent, hear the handover for yourself, and talk through how it would run on your lines.

Live call demo
Handover rules walked through
Most clients live the same day

↘ Book a live Voice AI demo

Voice AI that runs alongside real people. Not instead of them. Hear the difference for yourself.

↘ Talk to TMC1300 728 2681300 728 268

Common questions answered

FAQs

+What happens when the AI cannot answer?

It warm-transfers to a trained local TMC operator, with the conversation summary already on screen, so the caller never repeats themselves.

+How fast can we go live?

Most clients are live the same day, or within days for more complex requirements. We manage the configuration so your existing call flows come across without disruption.

+Is our data secure?

The infrastructure is built in-house and ISO 27001 certified, with ISO 42001 certification pending.

+Does it integrate with our systems?

Calendar and bookings integration are included on the SME and Enterprise plans. Payment and CRM integration are coming soon.

Hear Voice AI on a real call

Tell us roughly how many calls you take and what they are about. We will set up a live demo within one business day.